Beta Access Agreement

sAIlsbot Closed Beta Programme — Standard Terms

How this document works. These are the standard terms that govern every Breezee AI sAIlsbot Beta arrangement (version 2.0). They do not need to be signed separately. By signing the Beta Confirmation Letter, you (the “Customer”) agree to be bound by these terms in full. This document is published and maintained by Breezee AI Limited and applies uniformly to all Beta customers on version 2.0 of the Beta Confirmation Letter. In these terms, “Breezee AI” or the “Provider” means Breezee AI Limited (Company No. SC857320), registered in Scotland. “You” or the “Customer” means the business named in the Beta Confirmation Letter. The “Confirmation Letter” means the Beta Confirmation Letter you signed, which incorporates these terms. Together, these terms and the Confirmation Letter form the “Agreement”. The Data Processing Addendum (“DPA”) available at breezee.ai/DPA is incorporated into this Agreement by reference and governs how Breezee AI processes personal data on your behalf.

You’re not just an early user — you’re a co-builder. Breezee AI is building sAIlsbot with its Beta customers, not just for them. Your feedback, your use cases, and your real-world experience directly shape what the product becomes.

1. Definitions

In this Agreement, the following terms have the meanings set out below:

“Agent” means an sAIlsbot AI sales agent instance configured by you within the Platform, capable of engaging in autonomous sales conversations with prospects across one or more digital channels.

“Anonymised Platform Data” means conversation data, interaction patterns, and aggregated usage statistics derived from use of the Platform that have been irreversibly anonymised such that they cannot reasonably be used to identify you or any individual.

“Beta Period” means the period commencing on the date you sign the Confirmation Letter and continuing until this Agreement is terminated in accordance with clause 13, or until Breezee AI concludes the Beta Programme.

“Beta Programme” means Breezee AI’s closed, invitation-only programme through which a small number of selected businesses receive free early access to the Platform before it reaches General Availability.

“Breezee Credits” means pre-purchased usage credits that may be acquired to extend usage beyond the Chat Allowance included in the Standard Package at General Availability.

“Chat Allowance” means the maximum number of chat interactions included within the Standard Package per calendar month, as communicated by Breezee AI prior to General Availability.

“Confirmation Letter” means the Beta Confirmation Letter signed by you, which incorporates these terms and sets out the key commercial terms of your Beta participation.

“Customer Content” means all data, text, documents, website content, product information, and other materials you upload or provide for ingestion into the Platform’s knowledge base.

“Customer Data” means all data generated by or attributable to your use of the Platform, including prospect data, conversation transcripts, lead records, and analytics data, but excluding Anonymised Platform Data.

“Documentation” means user guides, onboarding materials, configuration guides, and instructions made available by Breezee AI from time to time in connection with the Platform.

“Founder Price Guarantee” means the pricing protection described in clause 5.4, guaranteeing that Beta customers will be charged no more than the Standard Package price for the first six months following General Availability.

“General Availability” means (or “GA”) the date on which Breezee AI makes the Platform commercially available to the general public, currently anticipated to be on or around June 2026.

“Platform” means Breezee AI’s sAIlsbot software-as-a-service platform, comprising the management dashboard, AI sales agent engine, knowledge base ingestion tools, analytics, prospect management, and all associated features and functionality made available during the Beta Period.

“Playground” means the interactive testing environment within the Platform dashboard that allows you to simulate and review AI agent responses before deploying an Agent live.

“Seat” means a single named user login credential granting one individual access to the Platform dashboard for configuration and management purposes.

“Standard Package” means Breezee AI’s standard commercial subscription tier at General Availability, which at the date of these terms is priced at £100 per calendar month exclusive of VAT, inclusive of the Chat Allowance.

2. The Beta Programme

2.1 Licence

Subject to these terms, Breezee AI grants you a non-exclusive, non-transferable, revocable licence to access and use the Platform during the Beta Period solely for your own internal business purposes, free of charge.

2.2 What’s included

Your free access during the Beta Period includes:

one (1) Seat for configuring and managing the Platform dashboard;

up to 100 chat interactions per calendar day across your deployed Agent(s);

access to all Platform features available during the Beta Period, including agent configuration, knowledge base ingestion, Playground, prospect management, and analytics;

direct access to Breezee AI’s management and development team for support, guidance, and feedback as described in clause 7; and

all Beta participation benefits described in clause 3.

2.3 sAIlsbot is an AI agent, not just a chat widget

The Platform is designed to deploy AI sales agents across multiple digital channels. During the Beta Period, deployment is available via website integration. As the Platform develops, agents will be deployable across additional channels including WhatsApp and other messaging platforms. Breezee AI will notify you as new channel deployments become available.

2.4 Beta nature of the Platform

You acknowledge that the Platform is at a pre-release stage. Accordingly:

the Platform may contain bugs, errors, or incomplete features;

features may be added, amended, or removed without prior notice during the Beta Period;

data structures, configurations, or workflows may change; and

periods of unplanned downtime or reduced performance may occur, notwithstanding Breezee AI’s best efforts.

2.5 No additional Seats during Beta

Beta access includes one Seat. Multi-seat access will be available from General Availability.

3. Benefits of Beta Participation

3.1 Free Beta access

The Beta Period is entirely free of charge. This is Breezee AI’s commitment to the businesses that back it earliest.

3.2 Shape the product

Your feedback will directly influence what the Platform prioritises and how it develops. Breezee AI will hold regular structured feedback sessions and will actively review and respond to all feedback provided.

3.3 Direct team access

You have direct, open-line access to Breezee AI’s founders and development team — not a support queue. Feature requests and concerns are discussed openly and, where appropriate, incorporated into the product roadmap.

3.4 Founder Price Guarantee

When the Platform reaches GA, Beta customers who choose to continue benefit from the Founder Price Guarantee in clause 5.4: the Standard Package price is the maximum you’ll be charged for the first six months post-GA, regardless of where standard commercial pricing is set. Your price guarantee in plain English: £100/month is the most you’ll ever pay for the standard package in your first six months after we go live. If we charge less than that, you pay less. Simple.

3.5 Early adopter advantage

You gain deep familiarity with the Platform well ahead of general release — enabling you to deploy AI-powered sales capability significantly ahead of competitors.

3.6 Acknowledged contribution

Where your feedback leads to a meaningful new feature or improvement, Breezee AI will acknowledge that contribution.

4. Beta Period and Term

4.1 Start

This Agreement begins on the date you sign the Confirmation Letter.

4.2 Expected duration

The Beta Period is expected to last until on or around June 2026, at which point Breezee AI anticipates making the Platform generally available. This is an expectation, not a contractual commitment.

4.3 GA notice

Breezee AI will give you no less than fourteen (14) days’ written notice of the anticipated GA date. That notice will include Standard Package pricing and terms, and will invite you to elect whether to continue on a paid GA subscription. This Agreement terminates automatically on the GA date unless you have confirmed in writing that you wish to continue.

4.4 No obligation to continue

There is no obligation on you to continue beyond the Beta Period. You may let this Agreement expire at GA without any further liability.

5. Fees, Pricing and GA Transition

5.1 Free during Beta

There are no fees during the Beta Period. The Platform is provided free of charge from the date you sign the Confirmation Letter until General Availability.

5.2 Standard Package at GA

From General Availability, the Platform will be available on a paid subscription basis. The Standard Package is currently priced at £100 per calendar month, exclusive of VAT, inclusive of the Chat Allowance. Breezee AI will communicate any changes to this pricing in the GA notice required under clause 4.3.

5.3 Invoicing at GA

From GA, if you continue on a paid subscription, invoices will be issued monthly in advance. Payment is due within fourteen (14) days of the invoice date. Late payments may attract interest at 8% per annum above the Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998.

5.4 Founder Price Guarantee

In recognition of your contribution as a founding Beta participant, Breezee AI guarantees the following for the first six (6) complete calendar months following General Availability (the “Guarantee Period”), provided you continue on a paid GA subscription:

Price cap: you will be charged no more than £100 per calendar month (exclusive of VAT) for the Standard Package during the Guarantee Period, regardless of the prevailing standard price.

Lower price applies: if the Standard Package price at any point during the Guarantee Period is lower than £100, you will be charged the lower price.

Breezee Credits not covered: the Guarantee covers the Standard Package subscription only. Breezee Credits for usage beyond the Chat Allowance are charged at prevailing rates and are not subject to the price cap.

5.5 Breezee Credits

Where your usage in any calendar month exceeds the Chat Allowance in the Standard Package, the excess is charged via Breezee Credits at the prevailing rate. Breezee Credits pricing will be communicated prior to General Availability.

5.6 Post-Guarantee pricing

After the Guarantee Period, standard commercial pricing applies. Breezee AI will give you no less than thirty (30) days’ written notice of any pricing change.

5.7 VAT

All fees are stated exclusive of VAT, which will be applied at the prevailing rate where chargeable.

6. Transition to General Availability

6.1 Your election

On receipt of the GA notice under clause 4.3, you have fourteen (14) days to confirm in writing whether you wish to continue on a paid GA subscription. If you do not respond within that period, Breezee AI will treat that as an election not to continue, and this Agreement terminates on the GA date at no charge to you.

6.2 Data continuity

If you elect to continue, all your Customer Data — agent configurations, knowledge base, prospect records, and analytics history — will be seamlessly migrated to your GA account. Nothing is lost.

6.3 New terms

Continued use of the Platform at and following GA will be governed by Breezee AI’s then-current GA subscription terms, provided with the GA notice. This Agreement ceases to apply on the effective date of your GA subscription.

7. Service Levels and Support

7.1 Beta service levels

The service levels in this clause apply during the Beta Period. As the Platform is pre-release, these targets are not contractual guarantees, and Breezee AI’s primary commitment is to apply best efforts to maintain a reliable and improving service.

7.2 Target availability

Breezee AI will use reasonable endeavours to maintain Platform availability of at least 95% in any calendar month, excluding planned maintenance and events outside Breezee AI’s reasonable control.

7.3 Planned maintenance

Breezee AI will aim to carry out planned maintenance outside standard UK business hours (Monday to Friday, 09:00–17:30, excluding Scottish public holidays), with at least 24 hours’ advance notice where practicable.

7.4 Direct team access

A defining feature of the Beta Programme is personal access to Breezee AI’s management and development team. Each Beta customer receives:

a dedicated email contact for the Breezee AI team;

access to a shared real-time communication channel (such as a dedicated Slack channel or equivalent); and

regular scheduled check-in calls with a member of the Breezee AI team, at a cadence agreed between the parties.

7.5 Target response times

Critical (Platform wholly unavailable): within 2 business hours of notification.

High priority (significant feature or data access failure): within 4 business hours.

General queries, feedback, and feature discussion: within 1 business day.

8. Your Responsibilities

8.1 Content selection

You are solely responsible for selecting, preparing, and providing Customer Content for ingestion into the Platform’s knowledge base. While Breezee AI provides guidance and onboarding support, the decision as to what content is loaded — and how it represents your products, services, or business — rests with you.

8.2 Content quality

You are responsible for ensuring that all Customer Content:

is accurate, current, and appropriate for use in autonomous AI-driven sales conversations with your prospects;

does not infringe any third-party intellectual property rights;

does not contain unlawful, defamatory, misleading, or inappropriate material; and

complies with all applicable laws and regulations.

8.3 Use the Playground

You are strongly encouraged — and it is your responsibility — to use the Playground to satisfy yourself as to the quality, accuracy, tone, and appropriateness of AI-generated responses before deploying any Agent live. Breezee AI will not be liable for inaccurate, incomplete, misleading, or inappropriate AI responses arising from your content choices, configuration decisions, or a failure to test adequately via the Playground.

8.4 Live deployment

You are responsible for deploying the Agent on your website and other channels and for ensuring that such deployment complies with all applicable laws, including any requirement to disclose to visitors that they are interacting with an automated AI system.

8.5 Account security

You are responsible for keeping your Seat credentials secure and for all activity conducted through your account. Notify Breezee AI immediately if you suspect unauthorised access.

8.6 Feedback and cooperation

You agree to cooperate in good faith during the Beta Period, including by providing timely and candid feedback, participating in check-in calls, and promptly reporting bugs or issues.

9. Acceptable Use

9.1 Permitted use

You may use the Platform only for your own legitimate business purposes and in accordance with this Agreement, the Documentation, and all applicable laws.

9.2 Prohibited use

You must not use the Platform:

to transmit content that is unlawful, defamatory, fraudulent, misleading, or that infringes third-party rights;

to send unsolicited communications in breach of applicable law;

in a way that creates a false impression that a live human is engaging with visitors where no such disclosure is made;

to probe, attack, or circumvent the security or integrity of the Platform or its infrastructure;

to introduce malware, viruses, or other malicious code;

to scrape or extract data from the Platform by automated means other than via authorised APIs or export functions;

to circumvent the daily chat limit through scripted or artificial means; or

in any manner that would bring Breezee AI into disrepute or violate any applicable law.

9.3 Suspension

Without prejudice to its right to terminate, Breezee AI may suspend your access immediately if it reasonably believes you are in material breach of this clause 9, and will reinstate access once the breach is resolved to Breezee AI’s reasonable satisfaction.

10. Data Protection

10.1 Roles

You act as data controller in respect of personal data you provide to the Platform, including Customer Content and prospect data captured via your Agent. Breezee AI acts as data processor, processing such data only on your instructions and for the purposes of this Agreement.

10.2 DPA

The terms on which Breezee AI processes personal data on your behalf are set out in the Data Processing Addendum available at breezee.ai/DPA, which is incorporated into this Agreement. In the event of any conflict between this Agreement and the DPA on matters of data protection, the DPA prevails.

10.3 Anonymised Platform Data

By accepting this Agreement, you consent to Breezee AI using Anonymised Platform Data — conversation data and usage statistics that have been irreversibly anonymised and stripped of all personal identifiers — to train and improve its AI models, develop new features, and generate aggregated benchmarks. No personal data, Customer Data, or information capable of identifying you or your prospects is used for AI training purposes. Full details are in clause 8 of the DPA.

10.4 Data at end of Beta

On termination, your Customer Data will be handled at your election: exported on request, securely deleted within 30 days, or migrated to your GA account if you continue. See clause 3.5 of the DPA for full details.

11. Intellectual Property

11.1 Platform IP

All intellectual property in the Platform — including its software, AI models, algorithms, architecture, and branding — belongs to Breezee AI. Nothing in this Agreement grants you any rights in the Platform beyond the limited licence in clause 2.1.

11.2 Your content

All intellectual property in your Customer Content remains yours. You grant Breezee AI a non-exclusive licence to process your Customer Content solely to provide the Platform services during the Beta Period.

11.3 Feedback

You may provide Breezee AI with feedback, suggestions, and feature requests. You agree that Breezee AI may use any such feedback freely, without restriction or compensation, to develop and improve the Platform. You assign all intellectual property in such feedback to Breezee AI to the extent any such rights arise.

11.4 Anonymised Platform Data

Breezee AI owns all rights in Anonymised Platform Data generated pursuant to clause 10.3.

12. Warranties, Disclaimer and Indemnity

12.1 Breezee AI warranties

Breezee AI warrants that: (a) it has authority to enter into this Agreement; and (b) it will apply reasonable skill and care in providing the Platform.

12.2 Your warranties

You warrant that: (a) you have authority to enter into this Agreement and grant the rights herein; (b) you hold all rights in Customer Content necessary to grant the licence in clause 11.2; (c) Customer Content does not infringe third-party rights; (d) your use of the Platform complies with applicable law; and (e) you have authority to consent to the processing of Anonymised Platform Data under clause 10.3.

12.3 Beta disclaimer

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" DURING THE BETA PERIOD. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BREEZEE AI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. BREEZEE AI DOES NOT WARRANT THAT THE PLATFORM WILL BE FREE FROM ERRORS OR INTERRUPTION.

12.4 AI output disclaimer

The sAIlsbot agent generates responses using artificial intelligence. AI-generated outputs may in certain circumstances be inaccurate, incomplete, or contextually inappropriate. It is your responsibility to review and test AI responses via the Playground before any live deployment.

12.5 Your indemnity

You shall indemnify, defend, and hold harmless Breezee AI and its directors, employees, and agents from and against any claims, losses, and costs arising from: (a) your breach of this Agreement, including the Acceptable Use Policy; (b) any claim that Customer Content infringes third-party rights; (c) any claim by a prospect or third party arising from your deployment or operation of an Agent; or (d) your failure to comply with applicable data protection legislation.

13. Limitation of Liability

13.1 Liability cap

As the Platform is provided free of charge during the Beta Period, Breezee AI’s total aggregate liability under or in connection with this Agreement — whether in contract, delict (including negligence), breach of statutory duty, or otherwise — shall not exceed £500 (five hundred pounds sterling) in total.

13.2 Excluded losses

To the fullest extent permitted by applicable law, Breezee AI shall not be liable for: (a) loss of profits, revenue, or business; (b) loss of anticipated savings; (c) loss of or damage to goodwill or reputation; (d) loss, corruption, or destruction of data; (e) any indirect, special, or consequential loss; or (f) any loss arising from reliance on AI-generated outputs not adequately tested via the Playground before live deployment.

13.3 Exceptions

Nothing in this Agreement limits or excludes liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot lawfully be excluded under Scots law.

14. Term and Termination

14.1 Duration

This Agreement continues from the date of your Confirmation Letter until terminated in accordance with this clause 14, or until automatic termination on the GA date under clause 4.3.

14.2 Termination by Breezee AI (Beta end)

Breezee AI may end the Beta Programme and terminate this Agreement on no less than fourteen (14) days’ written notice.

14.3 Termination for convenience

Either party may terminate this Agreement for any reason on thirty (30) days’ written notice to the other.

14.4 Termination by you (material failure)

You may terminate this Agreement immediately on written notice if the Platform is wholly unavailable or materially fails to function for a continuous period exceeding five (5) business days, and Breezee AI has not resolved the failure within that period.

14.5 Termination for cause

Either party may terminate immediately on written notice if the other: (a) commits a material breach that cannot be remedied; or (b) commits a material breach that can be remedied and fails to do so within fourteen (14) days of a written notice requiring remedy.

14.6 Termination for insolvency

Either party may terminate immediately on written notice if the other becomes insolvent, makes a voluntary arrangement with creditors, or has an administrator, liquidator, or receiver appointed.

14.7 Effect of termination

On termination or expiry: (a) your licence to access the Platform ceases immediately; (b) you must stop using the Platform and any deployed Agent(s); (c) your Customer Data will be handled under clause 10.4; and (d) all accrued rights and liabilities remain unaffected.

14.8 Survival

Clauses 1, 10.3, 10.4, 11, 12, 13, 15, 14.7, 14.8, and 16 survive termination or expiry of this Agreement.

15. Confidentiality

15.1 Your obligations

You will keep confidential all non-public information relating to the Platform, its features, pricing, roadmap, and performance (“Confidential Information”) during the Beta Period and for two (2) years following termination. In particular, you will not:

publish benchmarking results, performance comparisons, or technical assessments of the Platform without Breezee AI’s prior written consent;

issue any press release, case study, blog post, or public communication referencing the Platform or Breezee AI without Breezee AI’s prior written consent; or

disclose Confidential Information to any third party except to your own employees or advisers on a strict need-to-know basis.

15.2 Breezee AI obligations

Breezee AI will keep your Customer Data and business information confidential and will not disclose it to third parties except as necessary to deliver the Platform services, to its sub-processors under appropriate confidentiality terms, or as required by law.

15.3 Exclusions

Confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no act or omission of the receiving party; (b) was already known to the receiving party free of restriction; (c) is independently developed without reference to the Confidential Information; or (d) is required to be disclosed by law or court order.

15.4 References

You agree to consider in good faith any request from Breezee AI to participate in a case study, testimonial, or reference programme. Any such participation is entirely voluntary.

16. General

16.1 Governing law

This Agreement is governed by and construed in accordance with the law of Scotland. The parties irrevocably submit to the exclusive jurisdiction of the Scottish courts.

16.2 Entire agreement

This Agreement (comprising these Standard Terms, the Confirmation Letter, and the DPA) constitutes the entire agreement between the parties on its subject matter and supersedes all prior agreements, representations, and understandings.

16.3 Updates to these terms

Breezee AI may update these Standard Terms from time to time. Where an update materially affects your rights or obligations, Breezee AI will give no less than thirty (30) days’ written notice before the update takes effect. The current version of these terms is always available at breezee.ai/BetaAccessAgreement. Continued use of the Platform after the effective date of an update constitutes acceptance of the updated terms.

16.4 Version control

These are version 2.0 of the Beta Access Agreement Standard Terms, effective from 3 May 2026. Breezee AI maintains a version history at breezee.ai/BetaAccessAgreement.

16.5 Variation

Subject to clause 16.3, no variation to this Agreement is effective unless in writing and signed by authorised representatives of both parties.

16.6 Assignment

You may not assign or transfer any rights or obligations under this Agreement without Breezee AI’s prior written consent. Breezee AI may assign this Agreement to a successor entity in the context of a merger, acquisition, or sale of its business, provided that successor is bound by these terms.

16.7 Waiver

A failure or delay by either party to exercise any right or remedy is not a waiver of that right. Any waiver must be in writing.

16.8 Severability

If any provision is found invalid or unenforceable, it will be modified to the minimum extent necessary to make it valid, or severed if modification is not possible. The remaining provisions continue in full force.

16.9 No partnership or agency

Nothing in this Agreement creates a partnership, joint venture, or agency relationship. Neither party may act for or bind the other.

16.10 Third party rights

This Agreement does not confer rights on any third party. Rights under the Contracts (Third Party Rights) (Scotland) Act 2017 are expressly excluded.

16.11 Notices

Notices under this Agreement must be in writing, delivered by email (with written acknowledgement) or first-class post to the addresses in the Confirmation Letter. Email notices are deemed received on the next business day; postal notices within two (2) business days.

16.12 Force majeure

Neither party is liable for any delay or failure in performance to the extent caused by circumstances beyond its reasonable control, including acts of God, pandemic, government action, cyberattack, or third-party infrastructure failure. If such circumstances persist for more than thirty (30) days, either party may terminate on written notice.

16.13 Anti-bribery

Both parties shall comply with all applicable anti-bribery and anti-corruption legislation, including the Bribery Act 2010.

16.14 Electronic acceptance

These terms may be accepted electronically, including via e-signature platform, PDF, or scanned copy. Electronic signatures are valid and binding for all purposes.

Breezee AI Limited — Company No. SC857320 — Registered office: 10/1 Woodcroft Road, Edinburgh EH10 4FD