Privacy Policy

Breezee AI Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website, our AI platform, and related services—including sAIlsbot and Lighthouse.

Registered in Scotland, Company No: SC857320

Registered Address: 10/1 Woodcroft Road, Edinburgh, Scotland, EH10 4FD

Email: privacy@breezee.ai

We are the data controller for the purposes of UK data protection law.

We collect the following types of information:

Information you provide directly:

• Contact details (name, email, phone)
• Company information (name, industry, size)
• Login credentials and user profile info
• Uploaded documents and chat training data
• Billing information

Information we collect automatically:

• IP address and browser/device metadata
• Log data (usage, access times, interactions)
• Cookies and similar tracking technologies (see Section 7)

Information from third-party integrations:

If you connect third-party services (e.g., CRMs, email tools), we may access and store information from those platforms, subject to your permissions.

We use your data to:

• Provide, maintain and improve our services
• Configure and optimise your use of sAIlsbot and Lighthouse
• Train and refine AI models on your behalf (only using your content with your permission)
• Communicate with you (service notifications, updates, support)
• Process billing and manage subscriptions
• Ensure platform security and fraud prevention
• Comply with legal obligations

We do not sell your personal data to third parties.

Under UK GDPR, we process your personal data on the following bases:

• Contractual necessity: to deliver our services to you
• Legitimate interests: to improve our platform, ensure security, and communicate with users
• Consent: for marketing and non-essential cookies
• Legal obligation: to comply with law or regulatory requirements

We may share your data with:

• Cloud and hosting providers (e.g., Supabase, Vercel)
• Payment processors (e.g., Stripe)
• Professional service providers (e.g., legal, accounting)
• Third-party platforms you choose to integrate
• Authorities, where legally required

Some of our providers may be based outside the UK. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place for international transfers.

We retain your personal data:

• As long as your account is active
• For up to 12 months after cancellation (for reactivation or legal compliance)
• Longer where legally required (e.g., tax records)

You can request deletion at any time.

We use cookies and similar technologies to:

• Enable core platform functionality
• Understand usage patterns and improve services
• Deliver relevant content and messages

For more detail, see our Cookie Policy.

You can manage cookie preferences via your browser or our cookie banner.

With your consent, we may send you product updates, event invitations, or other promotional content.

You can unsubscribe at any time via the link in any email or by contacting us at privacy@breezee.ai.

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccuracies
• Erase your data (“right to be forgotten”)
• Restrict or object to certain types of processing
• Port your data to another provider
• Withdraw consent (where applicable)

To exercise any of these rights, contact: privacy@breezee.ai

In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect or store any personal information from children under the age of 16. Our services are intended for use by business professionals aged 16 and over. We do not knowingly collect or solicit personal data from anyone under the age of 16. If we become aware that we have inadvertently collected personal data from a child under 16, we will delete such information promptly.

If you believe that a child under 16 has provided us with personal data, please contact us at [insert contact email].

We use industry-standard technical and organisational measures to safeguard your data, including:

• Secure encrypted transmission (TLS)
• Role-based access control (RLS)
• Audit logs and monitoring

However, no system is 100% secure. You are responsible for keeping your login credentials confidential.

We may update this Privacy Policy to reflect changes in law or our practices. We will notify you of material changes via email or platform notification.

If you have questions or concerns about this policy or your data:

Email: privacy@breezee.ai

Address: 10/1 Woodcroft Road, Edinburgh, Scotland, EH10 4FD

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk