Terms and Conditions
Definitions
- “We”, “us”, “our” means Breezee AI Ltd, a company incorporated in Scotland.
- “You”, “your”, “Customer” refers to the business or individual entering into this agreement.
- “Platform” means the Breezee AI software services including but not limited to sAIlsbot and Lighthouse.
- “Services” refers to all software functionality, hosting, API access, support, documentation, and features provided under these terms.
- “Subscription” refers to the paid or free plan you are using to access the Platform.
- “User” means anyone authorised by you to use the Platform under your account.
- “Content” includes all data, documents, configurations, or input provided by the Customer.
- “Applicable Law” means the law of Scotland and any UK legislation that applies.
Acceptance of Terms
By accessing or using the Platform, you confirm that:
- You have authority to enter into this agreement.
- You accept and agree to be bound by these Terms and our Privacy Policy.
If you do not agree, you must not use the Platform.
Services Provided
We provide access to the following:
a. sAIlsbot
An AI-powered sales chatbot configured by you to engage website visitors and drive conversion, trained on content you provide.
b. Lighthouse
An outreach automation tool (pre-release) designed to generate and prioritise sales leads through AI-assisted discovery and messaging.
We may introduce new services or modify existing ones. Any significant changes will be communicated in advance.
Account Registration
You must:
- Provide accurate and complete information.
- Keep login credentials secure.
- Notify us immediately if you suspect unauthorised access.
You are responsible for activity on your account.
Subscription and Payment
- Use of the Platform is subject to fees as displayed at https://breezee.ai/pricing.
- Subscription charges are billed monthly or annually in advance.
- You agree to automatic renewal unless cancelled before the renewal date.
- Prices are exclusive of VAT (where applicable).
- We reserve the right to change pricing with 30 days’ notice.
Failure to pay may result in suspension or termination.
License and Use
We grant you a non-exclusive, non-transferable, revocable licence to access and use the Platform during the term of your subscription.
You must not:
- Use the Platform for unlawful or harmful activities.
- Reverse-engineer, modify or copy the source code.
- Resell or sublicence the Platform.
Your Content
- You retain ownership of all Content you provide.
- You grant us a limited licence to use your Content for the sole purpose of providing and improving the Services.
- You are responsible for ensuring your Content complies with all laws and does not infringe third-party rights.
Data Protection and Confidentiality
- We process personal data in accordance with UK GDPR and our Privacy Policy.
- Both parties shall treat confidential information with the same degree of care as their own.
Uptime and Support
- We aim for 99.5% uptime (excluding maintenance).
- Support is provided via email and chat (response times depend on your plan).
- We do not guarantee uninterrupted service and accept no liability for downtime beyond our control.
Beta Services
Services marked “Beta” (e.g., sAIlsbot and Lighthouse until official release) are provided as-is with no SLA or warranty. You use them at your own risk.
Intellectual Property
- All intellectual property in the Platform belongs to Breezee AI Ltd.
- You may not use our branding, logos or IP without written permission.
Third-Party Services
Our Platform may integrate with third-party tools (e.g., CRMs, email providers). We are not responsible for any issues arising from those services.
Termination
You may cancel your subscription at any time via your account dashboard.
We may terminate or suspend your access if:
- You breach these terms.
- Required by law or regulatory request.
- Fees remain unpaid after reminders.
Upon termination:
- Access is revoked immediately.
- We may retain backups for 30 days, after which data may be deleted permanently.
Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for any indirect, special or consequential loss.
- Our total liability under this agreement shall not exceed the amount paid by you in the 3 months preceding the claim.
Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud or wilful misconduct.
Indemnity
You agree to indemnify and hold harmless Breezee AI Ltd against any claims, damages or losses resulting from:
- Your use of the Platform.
- Breach of these Terms.
- Violation of any law or third-party rights.
Governing Law and Jurisdiction
These Terms are governed by the laws of Scotland.
Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.
Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes. Continued use of the Platform after updates constitutes acceptance of the revised Terms.
Contact
For questions or complaints:
- Email: legal@breezee.ai
- Company Name: Breezee AI Ltd (Company Number: SC857320)
- Registered Office: 10/1 Woodcroft Road, Edinburgh, Scotland, United Kingdom, EH10 4FD